Frequently Asked Questions

General Information

How can I get a custom product from ShurTech Brands??

How can a retailer or wholesaler start purchasing directly from ShurTech Brands?

Can I buy product directly from ShurTech Brands?

Products/Bath

How should I wash my Softex® bath mat?

Why is my Softex® bath mat changing colors?

Can I use my bath mat on any type of surface?

Why are the suction cups not staying in place on my tub?

Can I cut my bath mat to better fit in my shower or tub?

How do I remove my old tub treads from the bottom of my tub?

Do your Softex® bath mats contain any latex or rubber?

Products/Craft and Mounting Adhesives

How can I remove foam backed mounting tape from a surface? And how do I remove the residue that could be left behind?

How do I remove mounting putty residue?

Products/Painting and Masking Tapes

Why is my masking tape shredding off into tiny pieces while coming off the roll?

How can I remove a piece of masking tape from a surface?

How can I remove masking tape residue from a surface?

Products/Shelf Liner

How should I clean my Easy Liner®?

What will happen if I use Easy Liner® on lacquer or urethane finished surfaces?

How can I tell if a surface has a lacquer or urethane finish on it?

Which surfaces can I safely use the Easy Liner® product on?

What is Easy Liner® made of?

Do Easy Liner® products contain latex?

Is Easy Liner® safe to be used near my drinking glasses and utensils?

Will Easy Liner® melt?

How can I smooth out the wrinkles in my Easy Liner®?

Products/Weatherization

I want to weatherstrip my home; where do I start?

What is the difference between the open and closed cell sponge tapes?

Where am I spending money running my home?

Can I buy Duck® Winterization products in the off-season?

Will double-sided tape stick to my window frame or molding?

My indoor window shrink kit fell off. What happened?

Can I use the outdoor window kit inside?

How can I help the tape stick to cold surfaces?

What is the easiest way to remove my window kit?

What is the proper way to install the EPDM Seals (P Seal, D Seal, etc)?

Where are the major areas for heat loss on my home? Where do I lose energy?

Products/Duck Tapes

How can I get a custom printed duck tape?

How can the adhesive residue from the Duck® brand Duct Tape be removed?

How should I clean a surface prior to applying tape to it?

Is Duck Tape® waterproof?

How many colors of Duck® Brand Duct Tape do you have?

Is your Duck® brand Duct Tape UL Listed?

How can I remove the liner from the double-sided duct tape?

Solutions

What is the easiest way to remove my window kit?

What is the proper way to install the EPDM Seals (P Seal, D Seal, etc)?

Will double-sided tape stick to my window frame or molding?

How can I help the tape stick to cold surfaces?

Promotions

Duck Tape Club

Where To Buy


close

My Brands, the official online store of Duck® Brand, will now open in a separate window. You can return to DuckBrand.com at any time.

Continue to MyBrands.com